The 3 characters are Alasdair, Iseabail and Màiri. 

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Màiri is the main non-player character.

Her purpose is to assist the player in their learning and provide support throughout the course of the game. She will give explanations of Gaelic grammar and vocabulary, and generally be the main point of contact for the players.

As the game takes place in a post office primarily, Màiri is the postwoman to give her a good excuse to be around the player often, but also have periods where they would be alone and have to problem solve independently.

She has been designed to be very personable and approachable. It is important that players feel comfortable within interactions with her.

Mairi has Dìomhair the dog, and even when not working would be found in various places around the island.

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Alasdair is a character designed to bring opportunity to learn vocabulary that is useful but perhaps not generally found in the context of a post office. His main way of doing this is through various attempts to post strange items. He is also designed to teach place names and family relationships as he tries to post things to various relatives throughout Scotland and the world.

As with all characters in the game, he is intended to be generally friendly and approachable. He is a quirky character, and despite various hijinks  and mischief, is happy to help the player.

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Iseabail is the character who may seem the least approachable at first. Despite her cold demeanour she is quite fond of her small community and will help out in her own way.

She is often quite a stern woman. One of her close family members lives on the mainland and she can be quite impatient to receive letters from them, so will often come down to the post office to see what the hold up is.

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